POLICIES - Cancellation and Booking

• A deposit of 50% is required during booking if the guest makes a reservation 45 or more days prior to arrival, otherwise full payment is required.
  
• We will issue a full refund if your country and/or Belize close their borders less 9% processing fee.
  
• Besides that, in regular cancellations a full refund will be issued 30 days or more prior to arrival date less 9% processing fees. No refunds for cancellation done 29 days and less prior to arrival date.
  
• We collect mandatory 12.5% Hotel Tax.
  
• NO SHOW is not a cancellation so NO Refund. There will be no refunds due to airline delays, strikes, political unrest, war or Acts of God (Natural Disasters). 
  
• Please sign and return us the policies above during booking progress. 
  
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• About Free Boat & Captain Service:
• Guest must pay park fees of $10 US 11 years or older
• All boat transportation is ‘weather permitting’. Your captain or management has the right to cancel any trip because of weather conditions.
• This service is not for diving and fly fishing.
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Two bedroom villas have 2 queen beds. 5th and 6th person can sleep in the living room on the sofa bed. One bedroom villa has 1 queen bed. 3rd and 4th person can sleep in the living room on the sofa bed.